Shining Light on
Your Inner Strength
Your Safe Space, after Hours
Nighttime Online Counseling
6pm – 12 midnight
Why Innerhope?
Night-time sessions
We understand the difficulty of scheduling conflicts between necessary therapy sessions and work commitments.
Personalized Treatment
Our treatment plans are tailored to your specific needs, helping you achieve your own treatment goals.
Confidential 1-to-1 support
All session contents and client records are kept secure and confidential. Be your authentic self in a safe environment.
Qualified Professionals
All our therapists are registered mental health professionals and are associated with professional bodies / associations.
Why Innerhope?
Night-time sessions
Personalized Treatment
Private & Confidential
Qualified Professionals
Free Mental Health Screening
Take the first step towards a healthier mind today!
Free mental health screening to better understand your wellness and support you need.
Our Services
Mental Wellness
Screening
Evidence-based assessments,
providing an overview of your
mental wellbeing
Counseling & Psychotherapy
1 to 1 therapy session,
tailored to your mental health needs, achieve your life goals
Corporate Wellness Support
After-hours workplace support for working adults, employees and HR partners
Our Services
Mental Wellness
Screening
Evidence-based assessments,
for your wellbeing
Counseling & Psychotherapy
1 to 1 therapy session,
tailored to your needs
Corporate Wellness Support
After-hours workplace support for employees and HR partners
Our Professionals
Fung Chai Ying
Clinical Psychologist
Chai Ying is a licensed clinical psychologist dedicated to combating the stigma around mental illnesses. She obtained her master’s degree in Clinical Psychology from the Integrated Psychology Program, a collaboration between the University Science Malaysia (USM) and Sultan Idris Education University (UPSI). Having completed her practicum in public hospitals such as Hospital Raja Permaisuri Bainun (Perak) and Hospital Universiti Sains Malaysia (Kelantan), she brings a wealth of clinical experience to her therapy practice. She
Chai Ying’s professional focus lies in assisting adults dealing with mood, anxiety, and personality disorders. She has also worked extensively with children and adolescents facing emotional and behavioral issues. Her primary therapeutic approach is Acceptance Commitment Therapy (ACT). She also practices Cognitive Behavioral Therapy (CBT) and Dialectical Behavioral Therapy (DBT).
Chai Ying firmly believes that practicing authenticity and self-acceptance lead to transformative changes in individuals’ lives. In her client’s personal journey towards healing and self-acceptance, Chai Ying is here to walk alongside with her clients. In these journeys, she empowers them to embrace their imperfections and fears, to improve their self-esteem, interpersonal relationship or quality of life. So, they can live a value-worth life.
- Bachelor of Psych (Hons) (HELP, Malaysia)
- Master of Clin. Psych (USM-UPSI, Malaysia)
- Professional Member [CP1-0534] – Malaysian Society of Clinical Psychology
- Registered Clinical Psychologist [MAHPC(CP)00367] – Malaysian Allied Health Professions Council
- Psi Chi, the International Honor Society in Psychology, Lifetime Membership
- HRD Corp Accredited Trainer (2024-2027)
- Acceptance and Commitment Therapy (ACT)
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behavioural Therapy (DBT)
- Mandarin
- English
- Malay
Corporate Trainer at OPPO Malaysia
- Developed, designed, and delivered soft skills training modules such as Communication in Sales, Stress Management, Effective Communication etc.
- Participated in the planning, execution, and evaluation of the company’s first Management Trainees Program.
- Mentored, coached, and assessed management trainees.
- Pain is an inevitable experience of life. Yet, we are not necessarily helpless. History has shown mankind that we have the ability to accept, develop skills to overcome obstacles, and heal from the past. Let me to walk along with you in this painful experience, you do not need to be alone in this.
- Happiness is not the absence of pain, but rather the ability to seek out delights and small accomplishments even in the middle of difficult and unpleasant situations.
Shabira 'Inani Md Zaini
Clinical Psychologist
Shabira ‘Inani is a clinical psychologist who believes therapy should feel safe, practical, and culturally sensitive. She is passionate about reducing stigma around mental health and making professional support accessible after office hours for working adults, parents, and students.
Shabira holds a Bachelor of Science (Honours) in Psychology and Cognitive Neuroscience from the University of Nottingham and a Master’s degree in Clinical Psychology from HELP University. She has worked across diverse settings, including NGO, private practices, government hospital and clinic. She has also supervised and mentored a number of clinical psychology trainees, contributing to the growth of the profession.
Her clinical interests include stress and burnout, anxiety and depression, self-esteem and relationship concerns, and adjustment to life changes. Evidence-based approaches such as Cognitive Behavioral Therapy (CBT) , Acceptance and Commitment Therapy (ACT), Dialectical Behavioral Therapy (DBT) and Person-Centered are commonly practised as a working tool in her therapy. Shabira focuses on working together with clients on the same ground, providing guidance and support without judgment — and always with the goal of empowering individuals to reconnect with their values and inner strengths.
- Master of Clin. Psych (HELP, Malaysia)
- Bachelor of Sc (Hons) Psychology and Cognitive Neuroscience
- Professional Member [CP 1-0229] – Malaysian Society of Clinical Psychology
- Registered Clinical Psychologist [MAHPC(CP)80] – Malaysian Allied Health Professions Council
- Cognitive Behavioral Therapy (CBT).
- Acceptance and Commitment Therapy (ACT).
- Person’s Centered
- Cognitive Behavioral Therapy (CBT)
- Acceptance and Commitment Therapy (ACT)
- Dialectical Behavior Therapy (DBT)
- Person’s Centered
- Speaker for Let’s Talk Minda Sihat UiTM, Mental Health Awareness BAE System, Psychological Health Persatuan Psikologi Malaysia and others
- Trainer for Crisis Management UKM
- Judge for Harun M. Hashim National Client Consultation Competition
- Committee for 7th Asian Cognitive Behavioral Therapy Conference (ACBTC)
“Empowering change through thoughtful reflection and wholehearted connection.”
Our Professionals
Fung Chai Ying
Clinical Psychologist
Chai Ying is a licensed clinical psychologist dedicated to combating the stigma around mental illnesses. She obtained her master’s degree in Clinical Psychology from the Integrated Psychology Program, a collaboration between the University Science Malaysia (USM) and Sultan Idris Education University (UPSI). Having completed her practicum in public hospitals such as Hospital Raja Permaisuri Bainun (Perak) and Hospital Universiti Sains Malaysia (Kelantan), she brings a wealth of clinical experience to her therapy practice. She
Chai Ying’s professional focus lies in assisting adults dealing with mood, anxiety, and personality disorders. She has also worked extensively with children and adolescents facing emotional and behavioral issues. Her primary therapeutic approach is Acceptance Commitment Therapy (ACT). She also practices Cognitive Behavioral Therapy (CBT) and Dialectical Behavioral Therapy (DBT).
Chai Ying firmly believes that practicing authenticity and self-acceptance lead to transformative changes in individuals’ lives. In her client’s personal journey towards healing and self-acceptance, Chai Ying is here to walk alongside with her clients. In these journeys, she empowers them to embrace their imperfections and fears, to improve their self-esteem, interpersonal relationship or quality of life. So, they can live a value-worth life.
- Bachelor of Psych (Hons) (HELP, Malaysia)
- Master of Clin. Psych (USM-UPSI, Malaysia)
- Professional Member [CP1-0534] – Malaysian Society of Clinical Psychology
- Registered Clinical Psychologist [MAHPC(CP)00367] – Malaysian Allied Health Professions Council
- Psi Chi, the International Honor Society in Psychology, Lifetime Membership
- HRD Corp Accredited Trainer (2024-2027)
- Acceptance and Commitment Therapy (ACT)
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behavioural Therapy (DBT)
- Mandarin
- English
- Malay
Corporate Trainer at OPPO Malaysia
- Developed, designed, and delivered soft skills training modules such as Communication in Sales, Stress Management, Effective Communication etc.
- Participated in the planning, execution, and evaluation of the company’s first Management Trainees Program.
- Mentored, coached, and assessed management trainees.
- Pain is an inevitable experience of life. Yet, we are not necessarily helpless. History has shown mankind that we have the ability to accept, develop skills to overcome obstacles, and heal from the past. Let me to walk along with you in this painful experience, you do not need to be alone in this.
- Happiness is not the absence of pain, but rather the ability to seek out delights and small accomplishments even in the middle of difficult and unpleasant situations.
Shabira 'Inani Md Zaini
Clinical Psychologist
Shabira ‘Inani is a clinical psychologist who believes therapy should feel safe, practical, and culturally sensitive. She is passionate about reducing stigma around mental health and making professional support accessible after office hours for working adults, parents, and students.
Shabira holds a Bachelor of Science (Honours) in Psychology and Cognitive Neuroscience from the University of Nottingham and a Master’s degree in Clinical Psychology from HELP University. She has worked across diverse settings, including NGO, private practices, government hospital and clinic. She has also supervised and mentored a number of clinical psychology trainees, contributing to the growth of the profession.
Her clinical interests include stress and burnout, anxiety and depression, self-esteem and relationship concerns, and adjustment to life changes. Evidence-based approaches such as Cognitive Behavioral Therapy (CBT) , Acceptance and Commitment Therapy (ACT), Dialectical Behavioral Therapy (DBT) and Person-Centered are commonly practised as a working tool in her therapy. Shabira focuses on working together with clients on the same ground, providing guidance and support without judgment — and always with the goal of empowering individuals to reconnect with their values and inner strengths.
- Master of Clin. Psych (HELP, Malaysia)
- Bachelor of Sc (Hons) Psychology and Cognitive Neuroscience
- Professional Member [CP 1-0229] – Malaysian Society of Clinical Psychology
- Registered Clinical Psychologist [MAHPC(CP)80] – Malaysian Allied Health Professions Council
- Cognitive Behavioral Therapy (CBT).
- Acceptance and Commitment Therapy (ACT).
- Person’s Centered
- Cognitive Behavioral Therapy (CBT)
- Acceptance and Commitment Therapy (ACT)
- Dialectical Behavior Therapy (DBT)
- Person’s Centered
- Speaker for Let’s Talk Minda Sihat UiTM, Mental Health Awareness BAE System, Psychological Health Persatuan Psikologi Malaysia and others
- Trainer for Crisis Management UKM
- Judge for Harun M. Hashim National Client Consultation Competition
- Committee for 7th Asian Cognitive Behavioral Therapy Conference (ACBTC)
“Empowering change through thoughtful reflection and wholehearted connection.”
Self-Help Articles
Self-Help Articles
Our testimonials
Our testimonials
